Remote Product Applications Specialist – Technical Support

Haemonetics; Missouri; Remote; USD 68,000 - 116,000; Full time

Job summary

Haemonetics is seeking a technically skilled professional to provide customer support across North America for our medical device portfolio. The role focuses on product-related technical, quality, and regulatory questions, plus facilitating product adoption and training.

You will collaborate with Quality, Regulatory, R&D, Manufacturing, and Marketing, travel up to 50% domestically, and contribute to customer satisfaction and business growth.

Qualifications

• 1–2 years of technical experience with medical devices, or clinical experience with plasma collection.
• Experience in customer product integration and training.
• Excellent presentation and communication skills; ability to work effectively in cross-functional teams.

Responsibilities

• Provide technical support for customers within assigned territory, addressing product, quality, and application inquiries.
• Assist with development or delivery of technical education and product training programs to ensure high training standards.
• In partnership with senior team members, provide training to internal and external customers as needed.

Skills

Technical support

Medical devices

Clinical experience

Travel readiness

Education

Bachelor's degree in biomedical/electrical/computer engineering or technical field

Job description

Haemonetics is seeking a technically skilled professional to provide customer support across North America for our medical device portfolio. The role focuses on product-related technical, quality, and regulatory questions, plus facilitating product adoption and training.

You will collaborate with Quality, Regulatory, R&D, Manufacturing, and Marketing, travel up to 50% domestically, and contribute to customer satisfaction and business growth.