Remote Medical Device Product Applications Specialist

Haemonetics Corp; Seattle (WA); Remote; USD 68,000 - 116,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase plan

Paid time off

Disability insurance

Tuition reimbursement

Job summary

Haemonetics is seeking a technical support professional to serve customers across North America, addressing product, quality, and regulatory questions. The role involves collaborating with Quality, Regulatory, R&D, Manufacturing, and North America Marketing teams to accelerate product adoption and grow the business.

Responsibilities include delivering technical education, training programs, and product demonstrations while maintaining up-to-date knowledge of Haemonetics devices and competitive

Qualifications

• 1–2 years of technical experience with medical devices.
• Experience delivering customer product training.
• Willingness to travel up to 50% domestically.

Responsibilities

• Provide technical support for customers within assigned territory, addressing product, quality, and application inquiries.
• Develop or deliver technical education and product training programs to ensure high training standards and optimal results.
• Train internal and external customers as needed and share best practices with cross-functional teams.
• Communicate success, best practices, and techniques to Product, Marketing, and Sales teams.
• Maintain knowledge of Haemonetics product portfolio and competitive products.

Skills

Training delivery

Presentation skills

Cross-functional teamwork

Education

Bachelor's degree in a technical discipline

Job description

Haemonetics is seeking a technical support professional to serve customers across North America, addressing product, quality, and regulatory questions. The role involves collaborating with Quality, Regulatory, R&D, Manufacturing, and North America Marketing teams to accelerate product adoption and grow the business.

Responsibilities include delivering technical education, training programs, and product demonstrations while maintaining up-to-date knowledge of Haemonetics devices and competitive