Remote Product Applications Specialist

Haemonetics Corp; Little Rock (AR); Remote; USD 68,000 - 116,000; Full time

Job summary

Haemonetics Corp is seeking a technical support professional to provide expert assistance for customers in the North America portfolio. You will coordinate with Quality, Regulatory, R&D, Manufacturing, and Marketing teams to address inquiries, support product adoption, and drive customer satisfaction across the territory.

The role requires 1–2 years of medical device tech experience, a technical bachelor's degree, and strong presentation skills.

Qualifications

• 1–2 years working experience with technical experience with medical devices or clinical background is desired.
• Bachelor's degree in a technical discipline is required.
• Excellent presentation and communication skills are essential.
• Ability to troubleshoot product, application, and customer issues.

Responsibilities

• Provide technical support for customers within the assigned territory and address product, quality, and application inquiries.
• Develop or deliver technical education and product training to ensure high training standards.
• Train internal and external customers in partnership with senior team members.
• Share success stories, best practices, and techniques with Product Applications, Marketing, and Sales teams.
• Maintain and expand knowledge of Haemonetics' product portfolio and competitive products.

Skills

Presentation skills

Communication skills

Troubleshooting

Education

Bachelor's Degree in technical field

Job description

Haemonetics Corp is seeking a technical support professional to provide expert assistance for customers in the North America portfolio. You will coordinate with Quality, Regulatory, R&D, Manufacturing, and Marketing teams to address inquiries, support product adoption, and drive customer satisfaction across the territory.

The role requires 1–2 years of medical device tech experience, a technical bachelor's degree, and strong presentation skills.