Remote PRN Patient Scheduling Specialist

Intermountain Healthcare Inc.; Dover (DE); Remote; USD 26,000 - 34,000; Part time

Job summary

Intermountain Health is seeking a part-time, PRN scheduler to pre-register patients and manage multi-location calls. You will use multiple systems to schedule appointments, transcribe orders, verify insurance, and provide patients with location details.

The role requires strong customer service, solid computer skills, and the ability to handle high-volume calls while maintaining accuracy and patient focus. Remote options are available for this position.

Qualifications

• High school diploma or equivalent OR (4) years of revenue cycle experience.
• Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.

Responsibilities

• Schedule and pre-register patients for appointments, outpatient visits, procedures and other department appointments.
• Handle high call volumes for multiple locations and departments.
• Transcribe external orders.
• Provide patients with preparation and location information.
• Input and verify patient data in systems.
• Validate patient insurance and explain benefits.
• Manage multiple phone calls, transfers, and conferences.
• Mentor new hires as needed.
• Promote Intermountain Health's mission and values.
• Perform other duties as assigned.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating

Multi-Channel Phone Experience

Typing 30+ WPM

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent

2 years revenue cycle experience

Job description

Intermountain Health is seeking a part-time, PRN scheduler to pre-register patients and manage multi-location calls. You will use multiple systems to schedule appointments, transcribe orders, verify insurance, and provide patients with location details.

The role requires strong customer service, solid computer skills, and the ability to handle high-volume calls while maintaining accuracy and patient focus. Remote options are available for this position.