Remote Central Scheduler PRN

Intermountain Healthcare Inc.; Cheyenne (WY); Remote; USD 26,000 - 34,000; Part time

Job summary

Intermountain Health is seeking a part-time, fully remote Scheduling Specialist to pre-register patients for various appointments and procedures. You will manage high call volumes across multiple locations, transcribe external orders, and ensure accurate data entry and insurance validation.

This PRN role supports Peaks Regional Office operations with a focus on patient access. Responsibilities include using multiple systems to schedule, inform patients about preparation and location details, and

Qualifications

• High school diploma or equivalent or 4 years revenue cycle experience.
• Minimum 2 years revenue cycle experience and/or 2 years of contact center experience.

Responsibilities

• Schedule and pre-register patients for appointments, outpatient visits, procedures, and other department appointments.
• Handle high call volumes for multiple locations and departments.
• Transcribe external orders from physicians.
• Provide patients with preparation and location information.
• Input patient data accurately into the system.
• Validate patient insurance and explain benefits as needed.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating

Multi-Channel Phone

Typing 30+ WPM

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent

Revenue cycle experience

Job description

Intermountain Health is seeking a part-time, fully remote Scheduling Specialist to pre-register patients for various appointments and procedures. You will manage high call volumes across multiple locations, transcribe external orders, and ensure accurate data entry and insurance validation.

This PRN role supports Peaks Regional Office operations with a focus on patient access. Responsibilities include using multiple systems to schedule, inform patients about preparation and location details, and