Remote Pre-Access Scheduler (PRN)

Intermountain Healthcare Inc.; Juneau (AK); Remote; USD 26,000 - 36,000; Part time

Job summary

Intermountain Health is seeking a part-time, PRN scheduler at peaks regional office. You will schedule and pre-register patients for appointments across multiple locations, transcribe orders, and input patient data with accuracy.

The role requires 2+ years in revenue cycle or contact center experience, high school diploma or equivalent, and strong customer service skills. Remote work options apply for this position with flexible scheduling.

Qualifications

• High school diploma or equivalent OR revenue cycle experience.
• Minimum 2 years revenue cycle experience and/or 2 years in a contact center.

Responsibilities

• Schedule and pre-register patients for appointments and procedures across multiple locations.
• Handle high call volumes and manage multiple departments.
• Transcribe external orders and input patient data accurately.
• Validate patient insurance and explain benefits to patients.
• Provide patients with preparation and location information.
• Mentor new hires and maintain Intermountain Health service standards.

Skills

Customer Service Etiquette

Medical Insurance Knowledge

Computer Proficiency

Phone Experience

Typing 30+ WPM

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Problem Solving

Education

High school diploma or equivalent or 4 years revenue cycle experience

2+ years revenue cycle or 2+ years contact center experience

Job description

Intermountain Health is seeking a part-time, PRN scheduler at peaks regional office. You will schedule and pre-register patients for appointments across multiple locations, transcribe orders, and input patient data with accuracy.

The role requires 2+ years in revenue cycle or contact center experience, high school diploma or equivalent, and strong customer service skills. Remote work options apply for this position with flexible scheduling.