Remote Pre-Access Scheduler - PRN

Intermountain Healthcare Inc.; Topeka (KS); Remote; USD 26,000 - 34,000; Part time

Job summary

Intermountain Health seeks a part-time scheduling specialist to pre-register patients for appointments across multiple locations. You will handle high call volumes, validate insurance, and input patient data with strong computer skills.

This role is fully remote, with a focus on accurate data entry and customer service excellence. The position requires at least a high school diploma or 2+ years in revenue cycle or contact center experience, and the ability to work across multiple systems while

Qualifications

• High school diploma or equivalent OR 4 years of revenue cycle experience.
• Minimum of 2 years of revenue cycle experience and/or 2 years of contact center experience.
• Proficient with computer systems and data entry.

Responsibilities

• Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department.
• Complete any administrative work that goes along with scheduling the appointment.
• Transcribe any external orders from Physician.
• Handle high call volumes for multiple locations and departments.
• Utilize multiple systems to perform all scheduling functions as needed.
• Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
• Providing patients with preparation and location information.
• Correctly collecting and inputting patient data into the system.
• Validating patient insurance and explaining benefits as needed.

Skills

Customer Service Etiquette

Medical Insurance Knowledge

Computer Operating Knowledge

Multi-Channel Phone

Typing 30+ WPM

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent

Revenue cycle experience (2+ years)

Job description

Intermountain Health seeks a part-time scheduling specialist to pre-register patients for appointments across multiple locations. You will handle high call volumes, validate insurance, and input patient data with strong computer skills.

This role is fully remote, with a focus on accurate data entry and customer service excellence. The position requires at least a high school diploma or 2+ years in revenue cycle or contact center experience, and the ability to work across multiple systems while