Remote Pre-Sales Solutions Engineer

Hyland; United States; Remote; USD 98,000 - 110,000; Full time

Job summary

Hyland is seeking a Sales Solution Engineer to join our remote team in the United States. You will serve as the technical point of contact throughout pre‑sales engagements, delivering tailored demonstrations and coordinating with global services to ensure a smooth handoff from sales to delivery.

The role emphasizes technical acumen, customer focus, and collaboration across sales, services, and engineering, with up to 10% travel and starting plans for January 2027.

Qualifications

• Bachelor's degree in Management Information Systems or Computer Science, or equivalent combination of education and experience with technical sales experience.
• Knowledge of Enterprise Content Management (ECM) and software implementation methodologies.
• Strong presentation, written and verbal communication skills, able to tailor demos to audience.
• Self-directed with project management skills; travel up to 10%.
• Interest in AI and emerging tech with curiosity for innovation.

Responsibilities

• Act as the technical point of contact on standard customer engagements — coordinating pre‑sales meetings and determining technical requirements.
• Create and present demonstrations of proposed solutions to key customer stakeholders.
• Coordinate meetings with global services to transition key information for a seamless handoff.
• Prepare internal documentation reflecting solution strategy and provide technical responses for RFPs.
• Identify opportunities to improve internal efficiencies and stay updated on market trends.
• Collaborate cross‑functionally with sales, services, and technical teams to support a seamless pre‑sales process.

Job description

Hyland is seeking a Sales Solution Engineer to join our remote team in the United States. You will serve as the technical point of contact throughout pre‑sales engagements, delivering tailored demonstrations and coordinating with global services to ensure a smooth handoff from sales to delivery.

The role emphasizes technical acumen, customer focus, and collaboration across sales, services, and engineering, with up to 10% travel and starting plans for January 2027.