Remote Pre-Litigation Case Manager - Personal Injury

EvenUp; Las Vegas (NV); Remote; USD 63,000 - 74,000; Full time

Benefits offered by this job

Home office stipend

401(k) plan

RRSP

Paid parental leave

Hubs in San Francisco and Toronto

Job summary

EvenUp, a fast-growing vertical SaaS company, seeks a remote Pre-Litigation Associate to join the Operations team. You will initiate claims, manage medical records, liaise with insurers, prepare demand packets, and ensure files are comprehensive as cases move early in the process.

Applicants should have 3+ years of high-volume personal injury case management, with experience handling many cases simultaneously, excellent attention to detail, and strong communication with clients, providers, and

Qualifications

• 3+ years of experience in high-volume personal injury case management, ideally handling 75+ cases simultaneously.
• Experience opening auto/health insurance claims, communicating with carriers, and managing medical records.

Responsibilities

• Open insurance claims and serve as the primary liaison with adjusters and carriers.
• Request, track, and organize medical records, bills, and police reports.
• Ensure treatment progression and awareness of treatment outcomes.
• Identify and proactively resolve lien and subrogation issues.
• Collaborate with lead paralegals to prepare complete, accurate case files for demand.
• Communicate with clients daily to guide them through the pre-litigation process.
• Maintain case timelines and ensure milestones are met with precision.
• Spot and eliminate operational inefficiencies to drive speed and accuracy.
• Uphold the highest standards in documentation, file integrity, and communication.

Skills

Case management

Detail-oriented

Client communication

Time management

Job description

EvenUp, a fast-growing vertical SaaS company, seeks a remote Pre-Litigation Associate to join the Operations team. You will initiate claims, manage medical records, liaise with insurers, prepare demand packets, and ensure files are comprehensive as cases move early in the process.

Applicants should have 3+ years of high-volume personal injury case management, with experience handling many cases simultaneously, excellent attention to detail, and strong communication with clients, providers, and