Remote Personal Injury Pre-Lit Case Manager

EvenUp; Salt Lake City (UT); Remote; USD 63,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life/accident/critical illness options

Flexible paid time off

10 US observed holidays + provincial

Home office stipend

401(k)/RRSP

Paid parental leave

In-person meet-up program

Hubs in San Francisco and Toronto

Job summary

EvenUp is seeking a Pre-Litigation Associate to act as an operations expert, driving early-stage personal injury cases with precision and care. You will initiate claims, manage medical records, obtain police reports, and coordinate client care, ensuring comprehensive files for attorneys to build strong demand.

As a remote role based in the United States, you will handle liaison with insurers, oversee demand preparation, negotiate liens, and guide cases from intake to resolution with high-volume,

Qualifications

• 3+ years of experience in high-volume personal injury case management, ideally handling 75+ cases at a time.
• Experience opening auto/health insurance claims, communicating with insurance carriers, managing treatment, demand preparation + drafting, records and bills retrievals, negotiating with insurance carriers, and final lien reductions.
• Highly detail-oriented, organized, and self-motivated.
• Clear and professional communication with clients, medical providers, attorneys, and insurers; comfortable working independently in a remote setting.

Responsibilities

• Open insurance claims and serve as the primary liaison with adjusters and carriers.
• Request, track, and organize medical records, bills, and police reports.
• Ensure treatment progression and awareness of treatment outcomes.
• Identify and proactively resolve lien and subrogation issues.
• Collaborate with lead paralegals to prepare complete, accurate case files for demand.
• Communicate with clients daily to guide them through the pre-litigation process.
• Maintain case timelines and ensure milestones are met with precision.
• Spot and eliminate operational inefficiencies to drive speed and accuracy.
• Uphold the highest standards in documentation, file integrity, and communication.

Skills

High-volume PI case management

Attention to detail

Client communication

Remote work independence

Time management

Tools

Excel

Job description

EvenUp is seeking a Pre-Litigation Associate to act as an operations expert, driving early-stage personal injury cases with precision and care. You will initiate claims, manage medical records, obtain police reports, and coordinate client care, ensuring comprehensive files for attorneys to build strong demand.

As a remote role based in the United States, you will handle liaison with insurers, oversee demand preparation, negotiate liens, and guide cases from intake to resolution with high-volume,