Remote Pre-Litigation Case Manager — Own Your Case

Topdog Law, Llc; United States; Remote; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

HSA

life insurance

disability coverage

paid time off

parental leave

Job summary

TopDog Law is a fully remote national personal injury firm. The Case Manager owns the client relationship from day one through settlement, ensuring no one feels like just a file number and that clients feel heard, supported, and genuinely represented.

Bring 2–6 years of PI pre-litigation support in Tennessee, strong organization, ability to manage a high-volume caseload, and proficient use of case management software (Filevine, Clio, SmartAdvocate).

Qualifications

• 2-6 years of experience supporting Personal Injury pre-litigation matters on cases in Tennessee.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage a high-volume caseload in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience reviewing medical records and bills.
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team.

Responsibilities

• Own the client relationship from day one through settlement, the Welcome Call is yours, the relationship is yours, and the outcome is yours.
• Be the client's dedicated advocate, connecting them to the right care fast and walking them through one of the most stressful experiences of their life with confidence and compassion.
• Drive cases forward with urgency, moving through each phase with precision and purpose.
• Build demand packages that tell a compelling story and negotiate toward outcomes that make a real difference for real people.
• Be the source of truth on every case you touch, leveraging cutting-edge technology to stay sharp, move fast, and never let anything slip.
• This is not a hand-off role, it's full ownership, and for the right person, it's one of the most impactful seats in the firm.

Skills

Client relationship management

Organizational skills

Communication skills

Case management

Attention to detail

Education

Bachelor's degree or Paralegal Certificate

Tools

Filevine

Clio

SmartAdvocate

Job description

TopDog Law is a fully remote national personal injury firm. The Case Manager owns the client relationship from day one through settlement, ensuring no one feels like just a file number and that clients feel heard, supported, and genuinely represented.

Bring 2–6 years of PI pre-litigation support in Tennessee, strong organization, ability to manage a high-volume caseload, and proficient use of case management software (Filevine, Clio, SmartAdvocate).