Remote Pre-Litigation Case Manager — Own the Case

topdoglaw; Town of Florida (NY); Remote; USD 61,000 - 85,000; Full time

Benefits offered by this job

Base salary range included in listing

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

HSA

Life Insurance

Disability Insurance

Paid time off

Parental leave

Job summary

TopDog Law, a nationally scaling personal injury firm, is seeking a Case Manager who owns the client relationship from day one through settlement. You will be the dedicated advocate, guiding clients through a stressful process with empathy and precision.

In a fast-moving, fully remote environment, you’ll connect clients to timely care, push cases forward with urgency, and leverage technology to keep everything on track while delivering outstanding outcomes and compassionate service.

Qualifications

• 2-6 years of experience supporting Personal Injury pre-litigation matters in Florida.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage a high-volume caseload in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience requesting, reviewing, and summarizing medical records and bills.
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team.

Responsibilities

• Own the client relationship from day one through settlement, the Welcome Call is yours, the relationship is yours, and the outcome is yours.
• Be the client's dedicated advocate, connecting them to the right care fast and walking them through one of the most stressful experiences of their life with confidence and compassion.
• Drive cases forward with urgency, moving through each phase with precision and purpose.
• Build demand packages that tell a compelling story and negotiate toward outcomes that make a real difference for real people.
• Be the source of truth on every case you touch, leveraging cutting-edge technology to stay sharp, move fast, and never let anything slip.
• This is not a hand-off role, it's full ownership, and for the right person, it's one of the most impactful seats in the firm.

Skills

Case management

Client communication

Attention to detail

Medical records review

Time management

Team collaboration

Education

Bachelor's degree or Paralegal Certificate

Tools

Filevine

Clio

SmartAdvocate

Job description

TopDog Law, a nationally scaling personal injury firm, is seeking a Case Manager who owns the client relationship from day one through settlement. You will be the dedicated advocate, guiding clients through a stressful process with empathy and precision.

In a fast-moving, fully remote environment, you’ll connect clients to timely care, push cases forward with urgency, and leverage technology to keep everything on track while delivering outstanding outcomes and compassionate service.