Remote Pre-Litigation Case Manager — Client Advocate

Topdog Law, Llc; New York (NY); Remote; USD 71,000 - 88,000; Full time

Job summary

TopDog Law is seeking a Case Manager to own the client relationship from intake through settlement in our fast-growing personal injury practice. You will coordinate care, review records, and move cases forward with urgency, accuracy, and empathy.

In a fully remote environment, you’ll work closely with a nationwide team, prioritize competing deadlines, and leverage technology to maintain meticulous case files and clear communication with clients and clinicians.

Qualifications

• 2–6 years of experience supporting Personal Injury pre-litigation matters in New York.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage a high-volume caseload in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience reviewing medical records and bills.
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team.

Responsibilities

• Own the client relationship from day one through settlement.
• Be the client's advocate, connecting them to the right care quickly and compassionately.
• Drive cases forward through each phase with precision and urgency.
• Build demand packages that tell a compelling story and support favorable outcomes.
• Be the source of truth on every case, leveraging technology to stay sharp and organized.
• This is a full ownership role with significant impact within the firm.

Skills

Case management

Time management

Documentation

Communication

Medical record review

Education

Bachelor's degree

Paralegal Certificate

Tools

Filevine

Clio

SmartAdvocate

Job description

TopDog Law is seeking a Case Manager to own the client relationship from intake through settlement in our fast-growing personal injury practice. You will coordinate care, review records, and move cases forward with urgency, accuracy, and empathy.

In a fully remote environment, you’ll work closely with a nationwide team, prioritize competing deadlines, and leverage technology to maintain meticulous case files and clear communication with clients and clinicians.