Remote Pre-Litigation Case Manager — Client Advocate

TopDog Law; Nashville (TN); Remote; USD 62,000 - 77,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

HSA

Life insurance

Disability coverage

Paid time off

Parental leave

Job summary

TopDog Law, a nationally scaling personal injury firm, is seeking a Case Manager to own the client relationship from intake through settlement, ensuring clients feel heard and supported while moving cases forward with urgency and care.

This full‑time, remote role in Tennessee offers a base salary, a performance bonus, and a comprehensive benefits package including Medical, Dental, Vision, 401(k) with match, HSA, life and disability coverages, PTO, and parental leave.

Qualifications

• 2–6 years of experience supporting Personal Injury pre-litigation matters in Tennessee.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage a high-volume caseload in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience requesting, reviewing, and summarizing medical records and bills.
• Ability to prioritize tasks, meet deadlines, and work independently while collaborating with a team.

Responsibilities

• Own the client relationship from day one through settlement, the Welcome Call is yours, the relationship is yours, and the outcome is yours
• Be the client's dedicated advocate, connecting them to the right care fast and walking them through one of the most stressful experiences of their life with confidence and compassion
• Drive cases forward with urgency, moving through each phase with precision and purpose
• Build demand packages that tell a compelling story and negotiate toward outcomes that make a real difference for real people
• Be the source of truth on every case you touch, leveraging cutting-edge technology to stay sharp, move fast, and never let anything slip
• This is not a hand-off role, it's full ownership, and for the right person, it's one of the most impactful seats in the firm

Skills

PI pre-litigation

Organizational skills

Caseload management

Communication skills

Medical records review

Time management

Education

Bachelor's degree

Paralegal Certificate

Tools

Filevine

Clio

SmartAdvocate

Job description

TopDog Law, a nationally scaling personal injury firm, is seeking a Case Manager to own the client relationship from intake through settlement, ensuring clients feel heard and supported while moving cases forward with urgency and care.

This full‑time, remote role in Tennessee offers a base salary, a performance bonus, and a comprehensive benefits package including Medical, Dental, Vision, 401(k) with match, HSA, life and disability coverages, PTO, and parental leave.