Remote Pre-Foreclosure Supervisor

Carrington Mortgage Services, LLC; United States; Remote; USD 67,000 - 72,000; Full time

Benefits offered by this job

Comprehensive healthcare plans

Discretionary 401(k) match

Educational Reimbursement

Employee referral bonuses

Community involvement via Carrington &

Job summary

Carrington Mortgage Services in Orange, CA (Remote) seeks a supervisor to oversee staff performance, ensure adherence to post NOI pre-foreclosure due-diligence, audit requirements, and timelines, and drive process improvements.

You will manage daily delinquency reports, coordinate with breach and foreclosure validation teams, and collaborate across departments to maximize efficiency. Minimum 1–3 years in collections/pre-foreclosure supervision; high school diploma; salary range provided.

Qualifications

• Thorough knowledge of Fair Debt Collection Practices Act.
• Excellent understanding of loss mitigation, payment history and pre-foreclosure process.
• Familiarity with mortgage software, e.g., FiServ, GNMA-EVARS.
• Ability to organize and prioritize work schedules of others on short-term basis.
• Ability to communicate effectively with various levels of management and report escalated issues.
• High school diploma or equivalent work experience.
• Some additional college coursework preferred.
• One (1) to three (3) years’ experience as a Collections and/or Pre-Foreclosure Supervisor and Mortgage Servicing experience.

Responsibilities

• Oversee and monitor employees’ performance to ensure adherence to post NOI Pre-Foreclosure due-diligence, audit requirements and timelines are consistently met.
• Collaborate with other departments to identify and implement process improvement strategies.
• Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations.
• Ensure staff accurately perform itemized foreclosure referral checklist to substantiate eligibility for first legal action.
• Manage projects for implementing statutory changes in pre-foreclosure delinquency notifications.
• Review exception reporting specific to eligibility of files ready for First Legal.
• Prepare and review daily delinquency reports.
• Develop relationships and partner with internal departments to identify ways to maximize efficiencies and effectiveness across the departments.
• Supervise the daily work flow of staff and ensure that corporate standards are consistently followed.
• Effectively coordinate with breach & foreclosure validation teams to ensure adherence to deadlines.
• Perform other duties and work on special projects as assigned.

Skills

Debt collection act knowledge

Loss mitigation

Mortgage software FiServ

GNMA-EVARS familiarity

Staff supervision

Education

High School diploma or equivalent

Additional college coursework preferred

Job description

Carrington Mortgage Services in Orange, CA (Remote) seeks a supervisor to oversee staff performance, ensure adherence to post NOI pre-foreclosure due-diligence, audit requirements, and timelines, and drive process improvements.

You will manage daily delinquency reports, coordinate with breach and foreclosure validation teams, and collaborate across departments to maximize efficiency. Minimum 1–3 years in collections/pre-foreclosure supervision; high school diploma; salary range provided.