Remote Pre-Arrival Lead: Eligibility & Referrals

Washington University in St. Louis; Missouri; À distance; USD 33 000 - 49 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Transit assistance

Résumé du poste

Washington University in St. Louis seeks a Pre-Arrival Team Lead to manage daily assignments for Eligibility, Benefits, and Referral teams, ensuring timely completion and accurate documentation of patient accounts.

The role requires coordinating authorizations, communicating with payers, and guiding staff through complex insurance processes for oncology visits. Strong problem solving and customer service are essential.

Qualifications

• Minimum experience in Medical Billing/Coding (3+ years).
• Experience leading teams handling eligibility, benefits or referrals.
• Strong communication with patients, payers and internal staff.

Responsabilités

• Lead assigned teams in daily activities and prioritize tasks.
• Coordinate and document referrals and authorizations.
• Communicate eligibility and benefits with payers.
• Reach out to patients about self-pay status and financial options.
• Provide education and training to staff.

Connaissances

Medical Billing/Coding

Team Leadership

Insurance Eligibility

Communication Skills

Customer Service

Formation

Associate degree

CPC Certification

RHIT Certification

Description du poste

Washington University in St. Louis seeks a Pre-Arrival Team Lead to manage daily assignments for Eligibility, Benefits, and Referral teams, ensuring timely completion and accurate documentation of patient accounts.

The role requires coordinating authorizations, communicating with payers, and guiding staff through complex insurance processes for oncology visits. Strong problem solving and customer service are essential.