Remote Practice Manager, Quality Cloud Implementations

Veeva Systems, Inc.; Philadelphia (Philadelphia County); Remote; USD 100,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Inc. is seeking a Practice Manager to lead our Professional Services team delivering the Veeva Quality Cloud. This position allows remote work but requires travel up to 25%. Strong leadership and over 10 years of software implementation experience are essential. The role oversees customer engagements, staffing, and team performance.

We value operational excellence and a commitment to employee and customer success. A comprehensive benefits package includes medical insurance and flexible PTO.

Qualifications

• 10+ years of software implementation experience at a software vendor or consulting firm.
• 8+ years in people management.
• Proven experience in leading a professional services team.

Responsibilities

• Lead a Professional Services team that delivers Veeva Quality Cloud.
• Support and coach your team to drive productivity.
• Manage escalations and support sales and other teams.

Skills

Software implementation

People management

Operational excellence

Customer relationship management

Job description

Veeva Systems, Inc. is seeking a Practice Manager to lead our Professional Services team delivering the Veeva Quality Cloud. This position allows remote work but requires travel up to 25%. Strong leadership and over 10 years of software implementation experience are essential. The role oversees customer engagements, staffing, and team performance.

We value operational excellence and a commitment to employee and customer success. A comprehensive benefits package includes medical insurance and flexible PTO.