Remote Practice Manager, Quality Cloud Implementations

Veeva Systems, Inc.; Boston (MA); Remote; USD 100,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible PTO

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Inc. seeks a Practice Manager to lead a Professional Services team for its Quality Cloud solutions. This remote position, based in the US, requires significant experience in software implementation and people management. The ideal candidate will manage project staffing, ensuring customer and employee success, and will coordinate across multiple functions for optimal service delivery.

Joining Veeva means being part of a mission-driven organization dedicated to improving life sciences.

Qualifications

• 10+ years of software implementation experience at a software vendor or consulting firm.
• 8+ years in people management.
• Experience in leading a professional services team.
• Operational excellence in leading Services including utilization and resource management.
• Ability to travel up to 25% of the time.

Responsibilities

• Lead a Professional Services team delivering Veeva Quality Cloud.
• Manage hiring, performance, and mentorship of team.
• Provide oversight for delivery success on customer engagements.
• Cultivate relationships with customers and coordinate across projects.

Skills

Software implementation experience

People management

Operational excellence

Leadership

Relationship management

Job description

Veeva Systems, Inc. seeks a Practice Manager to lead a Professional Services team for its Quality Cloud solutions. This remote position, based in the US, requires significant experience in software implementation and people management. The ideal candidate will manage project staffing, ensuring customer and employee success, and will coordinate across multiple functions for optimal service delivery.

Joining Veeva means being part of a mission-driven organization dedicated to improving life sciences.