Lead Consultant / Project Manager - Quality Cloud

Veeva Systems; United States; Remote; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Work From Anywhere

Global impact

Job summary

Veeva Systems is seeking an experienced IT Project Manager to lead an enterprise-scale implementation of Veeva Quality Cloud for a key life sciences customer.

You will oversee multi-year programs, coordinate global teams, manage stakeholders, governance, and adoption roadmaps, driving post-implementation improvements while mentoring junior consultants.

Qualifications

• 8+ years of IT project management, consulting, or product management.
• Experience leading large-scale enterprise projects.
• Strong verbal and written communication with senior/executive stakeholders.
• Experience budgeting, resourcing, and governing large programs.
• Good understanding of SaaS and GxP principles.

Responsibilities

• Lead a key enterprise customer in IT Operations and implementation of Veeva Quality Cloud suite.
• Manage a multi-year, multi-phased global implementation program, overseeing governance, resources, and forecasting.
• Act as the primary customer liaison, managing communication between project team, customer, and internal stakeholders.
• Oversee customer release management programs and IT operations for Veeva Quality Cloud.
• Analyze customer requirements and new product features to develop adoption and enhancement roadmaps.
• Mentor project teams and junior consultants within the Quality Services organization.
• Guide customers in adopting Quality Cloud and best practices post-implementation.

Skills

IT project management

Enterprise project leadership

Stakeholder communication

SaaS knowledge

GxP familiarity

Travel availability

Tools

Veeva Vault

TrackWise

OpenText

SharePoint

Documentum

MasterControl

EtQ

FirstDoc/FirstPoint

NextDocs

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you a passionate and curious individual with a relentless drive for delivering successful software implementations? Do you enjoy tackling large-scale, complex problems and leading high-energy teams focused on transforming the way Life Sciences companies bring drugs to market?

What You'll Do

• Lead a key enterprise customer in the IT Operations and implementation of Veeva Quality Cloud suite
• Manage a multi-year, multi-phased global implementation program, overseeing all aspects of program and project management, including resource planning, team leadership, project tracking, and forecasting
• Act as the primary customer liaison, managing all communication and relationships between the project team, customer, and internal stakeholders
• Oversee customer release management programs and IT operations for Veeva Quality Cloud suite
• Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
• Mentor project teams and junior consultants within the Quality Services organization
• Guide customers in adopting Quality Cloud and industry best practices as part of post-implementation programs focused on continuous improvement

Requirements

• 8+ years of experience in IT Project Management, Consulting, or Product Management, with a proven track record of leading system implementation projects
• Experience leading large-scale Enterprise projects
• Proven ability to work both independently and in teams in a fast-paced environment
• Experience in assembling, planning, resourcing, budgeting, and leading project teams
• Experience designing and executing on effective project governance models for large enterprises
• Strong technical affinity and/or hands‑on experience with software implementation
• Excellent verbal and written communication skills and the ability to engage with senior/executive-level stakeholders
• Good understanding of SaaS and GxP principles
• Ability to travel 25-50%; easy access to an airport
• Must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position

Nice to Have

• Direct experience with eContent Management systems such as Veeva Vault, TrackWise, OpenText, SharePoint, Documentum, MasterControl, EtQ, FirstDoc/FirstPoint, or NextDocs
• Experience in the Life Sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces
• PMP, Prince2, or Agile Scrum Master certification
• Experience with Agile methodology and/or ACP Certification
• Change management experience
• Experience with PMO organizations

#RemoteUK

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].