Remote Postgres Expert for Dev-Focused Database Support

Supabase; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first

ESOP equity

Tech allowance

Health benefits

Annual off-sites

Flexible work

Professional development

Job summary

Supabase is seeking an experienced Database Support Engineer fluent in Japanese to join our Support Team. You will help developers unblock complex issues, optimize workloads, and improve product quality for our global community.

In this role you will troubleshoot Postgres, authentication, RLS, and edge functions, reproduce bugs, craft repro steps, and mentor newer teammates. A strong background in SQL, cloud hosting, and Linux is required.

Qualifications

• 6+ years in technical support, backend engineering, SRE, or similar.
• Deep knowledge of PostgreSQL internals (autovacuum, WAL growth, long-running transactions).
• High-performance SQL and query optimization skills.

Responsibilities

• Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
• Provide consultative, proactive advice to optimize workloads and avoid pitfalls for advanced users.
• Reproduce bugs, isolate root causes, propose workarounds, and escalate with solid repro steps.
• Ask targeted questions to turn reports into actionable cases.
• Communicate clearly and empathetically with users at all levels during high-impact situations.
• Spot patterns across tickets and suggest improvements to docs and tooling.
• Mentor junior team members to raise overall support quality.

Skills

PostgreSQL expertise

SQL performance

AWS / Cloud

Linux / CLI

Distributed systems

Bilingual Japanese/English

Tools

PostgreSQL

AWS

Linux

Job description

Supabase is seeking an experienced Database Support Engineer fluent in Japanese to join our Support Team. You will help developers unblock complex issues, optimize workloads, and improve product quality for our global community.

In this role you will troubleshoot Postgres, authentication, RLS, and edge functions, reproduce bugs, craft repro steps, and mentor newer teammates. A strong background in SQL, cloud hosting, and Linux is required.