APAC Remote Database Support Engineer — ESOP & Growth

Supabase; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Fully Remote

We hire globally

ESOP (equity)

Tech allowance

Health benefits

Annual off-sites

Flexible work

Professional development

Job summary

Supabase is hiring a Database Support Engineer to help developers unblock complex issues and optimize workloads on our Postgres- centric platform. You will work with customers and engineering to improve product quality and developer experience at scale.

This fully remote, global role values deep PostgreSQL expertise, proactive troubleshooting, and the ability to mentor peers while driving improvements to our documentation and tooling.

Qualifications

• 7+ years in technical support, databases, backend engineering, SRE, or similar roles
• Deep PostgreSQL knowledge including autovacuum, WAL growth, long-running transactions, table bloat, and internals
• Strong SQL and query optimization
• Troubleshooting complex setups including multi-tenant schema patterns and distributed system behavior
• Experience with data migrations (pg_dump/restore, schema drift, failed migrations) and safe recovery
• Hands-on experience with cloud hosting providers like AWS in a Linux/terminal environment
• Operational mindset for high-volume environments and rapid hypothesis testing

Responsibilities

• Resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries
• Provide consultative guidance to optimize workloads and tailor advice for advanced users
• Bridge the gap to engineering by reproducing bugs, isolating root causes, and proposing workarounds with solid steps
• Investigate deeply by asking targeted questions to turn reports into actionable cases
• Communicate clearly and empathetically with users at all levels, especially in high-impact situations
• Drive product improvement by identifying patterns and suggesting documentation and tooling enhancements
• Mentor junior team members and raise the overall quality of support

Job description

Supabase is hiring a Database Support Engineer to help developers unblock complex issues and optimize workloads on our Postgres- centric platform. You will work with customers and engineering to improve product quality and developer experience at scale.

This fully remote, global role values deep PostgreSQL expertise, proactive troubleshooting, and the ability to mentor peers while driving improvements to our documentation and tooling.