Senior PostgreSQL & Database Support Engineer - Remote

Supabase; United States; Remote; USD 123,000 - 179,000; Full time

Benefits offered by this job

Fully Remote

Global workforce

ESOP

Tech Allowance

Health benefits

Annual off-sites

Flexible work

Education allowance

Job summary

Supabase is seeking an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the the company platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.

This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.

Qualifications

• 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
• PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
• High-performance SQL and query optimization.

Responsibilities

• Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.
• Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users.
• Reproduce bugs, isolate root causes, propose workarounds, and elevate to engineering with solid reproduction steps.
• Ask smart, targeted questions that turn incomplete reports into actionable cases.
• Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations.
• Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
• Mentor junior team members and help raise the overall bar for support quality.

Skills

PostgreSQL

SQL optimization

Troubleshooting

Edge Functions

AWS

Linux/CLI

Tools

AWS

Linux

Job description

Supabase is seeking an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the the company platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage.

This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions.