Remote POS Analyst: Troubleshooting, Data Insight & Optimization

Ringside Talent; Columbus (OH); Remote; USD 60,000 - 90,000; Full time

Job summary

Ringside Talent is seeking a Point of Sale Analyst to ensure POS systems run smoothly across locations. This role focuses on troubleshooting, data analysis, and process improvements in a fully remote setup for Columbus-area candidates.

You will collaborate with IT, finance, and operations, handle system integrations, reporting, and vendor coordination while helping to keep payment processing secure and accurate.

Qualifications

• 2+ years of experience supporting or administering point of sale systems.
• Strong troubleshooting skills and a methodical approach to problem solving.
• Working knowledge of POS reporting and data analysis.
• Familiarity with payment processing and system integrations.
• Clear communicator who can support non-technical users.
• Located in the Columbus, OH area.

Responsibilities

• Support and monitor point of sale systems, including software, configuration, and integrations
• Troubleshoot issues reported by stores or locations and resolve them quickly
• Manage menu, pricing, promotion, and product updates across the POS platform
• Analyze sales and transaction data to identify trends, issues, and opportunities
• Work with IT, finance, and operations teams to test updates and releases
• Provide training and documentation for store teams on POS features and procedures
• Coordinate with vendors on support requests, upgrades, and new features
• Help ensure payment processing and reporting remain accurate and secure
• Recommend and implement improvements to POS workflows

Skills

POS systems

Troubleshooting

Data analysis

Payment processing

User support

Tools

POS reporting

Payment gateways

Vendor portals

Job description

Ringside Talent is seeking a Point of Sale Analyst to ensure POS systems run smoothly across locations. This role focuses on troubleshooting, data analysis, and process improvements in a fully remote setup for Columbus-area candidates.

You will collaborate with IT, finance, and operations, handle system integrations, reporting, and vendor coordination while helping to keep payment processing secure and accurate.