POS Systems Analyst & Solutions Lead

Inspire-Brands; Atlanta (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

Inspire Brands is seeking a Point-of-Sale Analyst to oversee Level 3 support and daily operations of the POS platform across multiple brand environments.

You will monitor, implement content changes, and optimize POS payments and integrations while interfacing with franchise teams and vendors. Strong analytical and communication skills are essential for success in this fast-paced role.

Qualifications

• 3+ yrs experience in POS implementation, design, development, and implementation related to point of sale, payment, and associated technologies.
• Project management or IT staff management experience is a plus.

Responsibilities

• Executes, monitors, and maintains all content changes for the POS system including core functionality and payments.
• Provides Level 3 support for POS core functionality, payments, and integration services.
• Collaborates with brand & franchise teams to gather requirements and report workload and quality metrics.
• Builds and maintains processes from requirements through post-launch support, including testing and launches.
• Manages vendor relationships related to POS and payments.

Skills

POS implementation

Payments

Problem solving

Cross-functional collaboration

Communication

Education

High School or GED

Tools

JIRA

Confluence

Excel

Outlook

PowerPoint

Job description

Inspire Brands is seeking a Point-of-Sale Analyst to oversee Level 3 support and daily operations of the POS platform across multiple brand environments.

You will monitor, implement content changes, and optimize POS payments and integrations while interfacing with franchise teams and vendors. Strong analytical and communication skills are essential for success in this fast-paced role.