Point of Sale Analyst

Ringside Talent; Columbus (OH); Remote; USD 60,000 - 90,000; Full time

Job summary

Ringside Talent is seeking a Point of Sale Analyst to ensure POS systems run smoothly across locations. This role focuses on troubleshooting, data analysis, and process improvements in a fully remote setup for Columbus-area candidates.

You will collaborate with IT, finance, and operations, handle system integrations, reporting, and vendor coordination while helping to keep payment processing secure and accurate.

Qualifications

• 2+ years of experience supporting or administering point of sale systems.
• Strong troubleshooting skills and a methodical approach to problem solving.
• Working knowledge of POS reporting and data analysis.
• Familiarity with payment processing and system integrations.
• Clear communicator who can support non-technical users.
• Located in the Columbus, OH area.

Responsibilities

• Support and monitor point of sale systems, including software, configuration, and integrations
• Troubleshoot issues reported by stores or locations and resolve them quickly
• Manage menu, pricing, promotion, and product updates across the POS platform
• Analyze sales and transaction data to identify trends, issues, and opportunities
• Work with IT, finance, and operations teams to test updates and releases
• Provide training and documentation for store teams on POS features and procedures
• Coordinate with vendors on support requests, upgrades, and new features
• Help ensure payment processing and reporting remain accurate and secure
• Recommend and implement improvements to POS workflows

Skills

POS systems

Troubleshooting

Data analysis

Payment processing

User support

Tools

POS reporting

Payment gateways

Vendor portals

Job description

We are looking for a Point of Sale Analyst to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below.

This is a great opportunity for a systems-minded problem solver to keep point of sale technology running smoothly across locations, in a fully remote role open to candidates based in Columbus, OH.

Responsibilities

• Support and monitor point of sale systems, including software, configuration, and integrations
• Troubleshoot issues reported by stores or locations and resolve them quickly
• Manage menu, pricing, promotion, and product updates across the POS platform
• Analyze sales and transaction data to identify trends, issues, and opportunities
• Work with IT, finance, and operations teams to test updates and releases
• Provide training and documentation for store teams on POS features and procedures
• Coordinate with vendors on support requests, upgrades, and new features
• Help ensure payment processing and reporting remain accurate and secure
• Recommend and implement improvements to POS workflows

Qualifications

• 2+ years of experience supporting or administering point of sale systems
• Strong troubleshooting skills and a methodical approach to problem solving
• Working knowledge of POS reporting and data analysis
• Familiarity with payment processing and system integrations
• Clear communicator who can support non-technical users
• Located in the Columbus, OH area

What Our Client Offers

• A fully remote setup for Columbus-area candidates
• Work that touches every location, so your fixes are felt right away
• A mix of troubleshooting, analysis, and process improvement
• Chances to work directly with vendors and decide how the platform evolves
• A team that values clear communication and quick follow-through