Remote Polish-Speaking Medical Device Tech Support

Openkrill; United States; Remote; USD 20,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Signing bonus

Relocation support

Meal allowance

Remote work after onboarding

Learning platform

Multisport cards

Job summary

David Kennedy Recruitment is recruiting for a Polish-speaking Technical Support Advisor on behalf of a leading international healthcare company in Bulgaria. The role focuses on technical support for medical devices, troubleshooting and guiding users on product functionality, with remote work after onboarding.

The successful candidate will have Polish at C2 and English at C1, a high school diploma, strong customer service and problem-solving skills, and experience in call center environments.

Qualifications

• Polish at C2 and English at C1 proficiency.
• High School Diploma required.
• Strong customer service and technical support skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Provide technical support for customers using medical devices.
• Troubleshoot device issues and guide product usage.
• Coordinate repair or replacement processes.
• Deliver accurate documentation of support cases.
• Follow compliance and support procedures.

Skills

Polish

English

Customer Service

Technical Support

Complaint Handling

Troubleshooting

Call Center Experience

Communication Skills

Problem Solving

Education

High School Diploma

Job description

David Kennedy Recruitment is recruiting for a Polish-speaking Technical Support Advisor on behalf of a leading international healthcare company in Bulgaria. The role focuses on technical support for medical devices, troubleshooting and guiding users on product functionality, with remote work after onboarding.

The successful candidate will have Polish at C2 and English at C1, a high school diploma, strong customer service and problem-solving skills, and experience in call center environments.