Remote Policy Service Technician (Underwriting)

aoins; Lansing (MI); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Pension plan

Paid time off

Job summary

Auto-Owners Insurance in Lansing, MI is seeking a Policy Service Technician to support underwriting operations by accurately entering documents and communicating with policyholders, claimants, agents and internal teams.

After initial in-person training, the role offers a merit-based work-from-home option defined by leadership, with a comprehensive benefits package and opportunities for professional growth.

Qualifications

• High school education or its equivalent is required.
• Above average communication skills (written and verbal).
• Organize and interpret data.
• Ability to handle multiple assignments.
• Ability to maintain confidentiality and data security.

Responsibilities

• Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
• Accurately enter assigned source documents.
• Interpret and apply verbal and/or written instructions to key the appropriate transactions.
• Maintain records and/or policy files according to established guidelines.
• Assist with other duties as assigned within the department or elsewhere on request.

Skills

Communication skills

Data organization

Multitasking

Confidentiality

Education

High school diploma or equivalent

Job description

Auto-Owners Insurance in Lansing, MI is seeking a Policy Service Technician to support underwriting operations by accurately entering documents and communicating with policyholders, claimants, agents and internal teams.

After initial in-person training, the role offers a merit-based work-from-home option defined by leadership, with a comprehensive benefits package and opportunities for professional growth.