Underwriting Support Specialist

Auto-Owners Insurance; Lansing (MI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Pension plan

Paid time off

Job summary

Auto-Owners Insurance in Lansing, MI is seeking a Policy Service Technician in its Underwriting department. The role emphasizes accurate data entry, clear written and verbal communication, and maintaining orderly policy files.

Candidates should have a high school diploma and strong confidentiality and data security practices. After an in-person training period, the company offers a merit-based work-from-home option with leadership-defined guidelines.

Qualifications

• High school education or its equivalent is required.
• Above average communication skills (written and verbal).
• Organize and interpret data.
• Ability to handle multiple assignments.
• Ability to maintain confidentiality and data security.

Responsibilities

• Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
• Accurately enter assigned source documents.
• Interpret and apply verbal and/or written instructions to key the appropriate transactions.
• Maintain records and/or policy files according to established guidelines.
• Assist with other duties as assigned within the department or elsewhere on request.

Skills

Communication

Data organization

Confidentiality

Multitasking

Written skills

Education

High school diploma or equivalent

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Underwriting department as a Policy Service Technician. The position requires the following, but is not limited to:

• Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
• Accurately enter assigned source documents.
• Interpret and apply verbal and/or written instructions to key the appropriate transactions.
• Maintain records and/or policy files according to established guidelines.
• Assist with other duties as assigned within the department or elsewhere on request.

Desired Skills & Experience

• High school education or its equivalent is required
• Above average communication skills (written and verbal)
• Organize and interpret data
• Ability to handle multiple assignments
• Ability to maintain confidentiality and data security

Benefits

• Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success.
• We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package.
• Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs.
• Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Auto-Owners Insurance is a mutual insurance company with a simple human sense approach to business. This means we answer the phone because it's ringing, we treat people like they're people, and we believe the right way is the human way. Established in 1916 and headquartered in Lansing, Michigan, we currently operate in 26 states. We partner with independent agencies to sell our products to the communities we serve, and we are consistently acknowledged for our superior customer service. We are proud to have been ranked among the Fortune 500 every year since 2002.