Remote Policy Service & Underwriting Support

Auto-Owners Insurance; Lenora (KS); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

401(k) matching

Pension plan

Bonus programs

Paid time off

Job summary

Auto-Owners Insurance is seeking a Policy Service Technician in the Underwriting department. You will communicate with policyholders, claimants and agents, enter source documents, and maintain policy records with precision.

The role supports a merit-based work-from-home program following initial in-person training, offering flexibility while ensuring thorough onboarding and collaboration with multiple teams.

Qualifications

• High school education or its equivalent is required.
• Above-average communication skills (written and verbal).
• Organize and interpret data.
• Ability to handle multiple assignments.
• Ability to maintain confidentiality and data security.

Responsibilities

• Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
• Accurately enter assigned source documents.
• Interpret and apply verbal and/or written instructions to key the appropriate transactions.
• Maintain records and/or policy files according to established guidelines.
• Assist with other duties as assigned within the department or elsewhere on request.

Skills

High school diploma

Communication skills

Data organization

Multitasking

Confidentiality & security

Education

High school diploma or equivalent

Job description

Auto-Owners Insurance is seeking a Policy Service Technician in the Underwriting department. You will communicate with policyholders, claimants and agents, enter source documents, and maintain policy records with precision.

The role supports a merit-based work-from-home program following initial in-person training, offering flexibility while ensuring thorough onboarding and collaboration with multiple teams.