Remote Underwriting Support Specialist

Auto-Owners Insurance; Lansing (MI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Pension plan

Paid time off

Job summary

Auto-Owners Insurance in Lansing, MI is seeking a Policy Service Technician in its Underwriting department. The role emphasizes accurate data entry, clear written and verbal communication, and maintaining orderly policy files.

Candidates should have a high school diploma and strong confidentiality and data security practices. After an in-person training period, the company offers a merit-based work-from-home option with leadership-defined guidelines.

Qualifications

• High school education or its equivalent is required.
• Above average communication skills (written and verbal).
• Organize and interpret data.
• Ability to handle multiple assignments.
• Ability to maintain confidentiality and data security.

Responsibilities

• Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
• Accurately enter assigned source documents.
• Interpret and apply verbal and/or written instructions to key the appropriate transactions.
• Maintain records and/or policy files according to established guidelines.
• Assist with other duties as assigned within the department or elsewhere on request.

Skills

Communication

Data organization

Confidentiality

Multitasking

Written skills

Education

High school diploma or equivalent

Job description

Auto-Owners Insurance in Lansing, MI is seeking a Policy Service Technician in its Underwriting department. The role emphasizes accurate data entry, clear written and verbal communication, and maintaining orderly policy files.

Candidates should have a high school diploma and strong confidentiality and data security practices. After an in-person training period, the company offers a merit-based work-from-home option with leadership-defined guidelines.