Remote Planning & Logistics Specialist

Velvethorizons; Warren (MI); Remote; USD 48,000 - 75,000; Part time

Job summary

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will gather requirements, clarify expectations, and ensure client satisfaction through precise planning and timely communication.

Responsibilities include researching accommodation and transportation options, preparing structured plans, coordinating scheduling with third parties, and documenting interactions in company systems.

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients to gather requirements and provide support.
• Research and present options for accommodations, transportation, and services.
• Prepare structured plans and coordinate scheduling based on client preferences.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal teams to improve workflows and service delivery.
• Document client interactions and records in company systems.

Skills

Communication skills

Remote work

Organization

Time management

Customer focus

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Velvet Horizons is seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling services in a fully remote environment. You will gather requirements, clarify expectations, and ensure client satisfaction through precise planning and timely communication.

Responsibilities include researching accommodation and transportation options, preparing structured plans, coordinating scheduling with third parties, and documenting interactions in company systems.