Remote Planning & Logistics Specialist

Velvethorizons; Durham (NC); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Remote-friendly environment

Training and development

Collaboration tools and resources

Job summary

Velvet Horizons, a fully remote planning services provider, seeks a detail-oriented Planning Consultant to support clients with coordination and scheduling. Responsibilities include gathering requirements, researching options, and coordinating reservations with third-party providers.

The role emphasizes professional client support and accurate documentation in our systems. The ideal candidate will have strong communication skills, the ability to work independently from a remote setting, and

Qualifications

• Strong written and verbal communication skills.
• Proven ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Customer-focused mindset with problem-solving skills.
• Basic proficiency with online tools and scheduling platforms.
• Fluency in English is required; Spanish language skills are a plus.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support.
• Research and present suitable options for accommodations, transportation, and related services.
• Prepare structured plans and coordinate scheduling based on client preferences and availability.
• Process reservations and confirm service arrangements with third-party providers.
• Provide consistent, professional customer support throughout the coordination process.
• Maintain awareness of relevant updates, policies, and service offerings.
• Collaborate with internal team members to improve workflows and service delivery.
• Accurately document client interactions, transactions, and records in company systems.

Skills

Communication

Remote work ability

Organization

Multi-tasking

Customer focus

Scheduling tools

Tools

Scheduling platforms

Online tools

Job description

Velvet Horizons, a fully remote planning services provider, seeks a detail-oriented Planning Consultant to support clients with coordination and scheduling. Responsibilities include gathering requirements, researching options, and coordinating reservations with third-party providers.

The role emphasizes professional client support and accurate documentation in our systems. The ideal candidate will have strong communication skills, the ability to work independently from a remote setting, and