Remote Physician Relations Manager

Cardinal Health; Montpelier (VT); Remote; USD 107,000 - 168,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

FSAs

Disability coverage

Parental leave

Wellness programs

Job summary

Cardinal Health, headquartered in Dublin, Ohio, seeks a remote Physician Relations Team Manager to lead daily operations with a national travel requirement of 10–15%. The role partners with clinical leaders to meet patient volume targets across service lines, using CRM data to identify referral opportunities and measure ROI.

You will guide performance, provide coaching, and shape outreach strategies while ensuring compliance and timely execution of strategic plans.

Qualifications

• 8-12 years of experience, preferred.
• Bachelor’s degree in related field, or equivalent work experience, preferred.
• Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred.
• Travel requirement: 10%-15%

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction
• Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Skills

Leadership

Team coaching

Sales outreach

CRM analytics

Education

Bachelor’s degree

Equivalent work experience

Tools

CRM system

Job description

Cardinal Health, headquartered in Dublin, Ohio, seeks a remote Physician Relations Team Manager to lead daily operations with a national travel requirement of 10–15%. The role partners with clinical leaders to meet patient volume targets across service lines, using CRM data to identify referral opportunities and measure ROI.

You will guide performance, provide coaching, and shape outreach strategies while ensuring compliance and timely execution of strategic plans.