Remote Physician Relations Lead — Strategy & Team Builder

Cardinal Health; City of Albany (NY); Remote; USD 107,000 - 168,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is recruiting a Physician Relations Team Manager to lead daily operations of a nationwide remote team serving clinical services. You will set performance metrics, coach staff, and manage outreach strategies using CRM and claims data to grow referrals and patient access.

This role requires 10–15% travel across the United States and a strong background in strategic planning, analytics, and physician engagement within primary or specialty care networks.

Qualifications

• 8–12 years of experience, preferred.
• Bachelor’s degree in related field, or equivalent work experience, preferred.
• Prior experience working with primary care, specialty care, or value-based care physicians or physician groups, preferred.
• Travel requirement: 10%–15%.

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using CRM data and third-party claims data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure ROI of outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access and remove barriers.
• Gather field intelligence and provide feedback to leadership regarding scheduling, referral management, competitor tactics, and doctor needs.

Skills

Leadership experience

Strategic planning

Team management

Travel readiness

Education

Bachelor’s degree in related field

Job description

Cardinal Health is recruiting a Physician Relations Team Manager to lead daily operations of a nationwide remote team serving clinical services. You will set performance metrics, coach staff, and manage outreach strategies using CRM and claims data to grow referrals and patient access.

This role requires 10–15% travel across the United States and a strong background in strategic planning, analytics, and physician engagement within primary or specialty care networks.