Remote Physician Relations Account Manager

Flourish Research; Orlando (FL); Remote; USD 65,000 - 82,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition reimbursement

Parental leave

Paid time off

Job summary

Flourish Research is hiring a Physician Relations Account Manager (PRAM) for a remote U.S. role. The position supports physician partnerships and connects patients with clinical research opportunities, collaborating with site leadership, recruitment, and clinical teams.

Responsibilities include maintaining physician relationships, onboarding practices, educating on studies, and ensuring smooth referral workflows. Travel within the territory and occasional evenings/weekends are required.

Responsibilities

• A. Maintain ongoing relationships with partner physicians and office staff through regular visits, calls, and follow-up.
• B. Support practice onboarding by reviewing partnership expectations, introducing site contacts, and providing referral instructions, approved materials, and information about the physician payment process.
• C. Educate physicians and office teams on active and upcoming studies using approved materials, and coordinate clinical questions with the research team.
• D. Help practices follow established referral and patient-identification workflows; identify barriers and coordinate solutions with site operations and recruitment.
• E. Provide ongoing support across physician education, bidirectional referral, and virtual sub investigator partnership programs.
• F. Document physician engagement and contracted activities accurately; coordinate payment documentation, submissions, and follow-up through established processes.
• G. Maintain current CRM records and communicate relationship activity, referral barriers, and opportunities to strengthen engagement.
• H. Collaborate with the Physician Engagement team and Research Concierge during partnership transitions and elevate concerns requiring strategic relationship support.
• I. Protect confidential information and follow applicable policies, agreement requirements, and professional standards. Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with all staff, clients, and vendors.
• J. Additional duties as assigned by management.

Job description

Flourish Research is hiring a Physician Relations Account Manager (PRAM) for a remote U.S. role. The position supports physician partnerships and connects patients with clinical research opportunities, collaborating with site leadership, recruitment, and clinical teams.

Responsibilities include maintaining physician relationships, onboarding practices, educating on studies, and ensuring smooth referral workflows. Travel within the territory and occasional evenings/weekends are required.