Remote Phone Interview Assistant (Part-Time)

Mathematica; United States; Remote; USD 20,000 - 28,000; Part time

Job summary

Mathematica is seeking part-time Phone Project Assistants to work remotely for our Survey Operations Center, supporting national research projects.

You will conduct telephone interviews using CATI systems, follow scripts, and enter responses into a database, with weekend availability and a 20-hour minimum weekly commitment.

We offer an hourly starting pay of $17.20, with potential benefits and paid time off; background checks apply.

Qualifications

• 1-3 years of prior customer service, call center, research, or interviewing experience preferred.
• Excellent verbal and written communication skills.
• Ability to deal tactfully and diplomatically with all people.
• Solid organizational skills and attention to detail.
• Strong work ethic and a commitment to reliability and high-quality productivity.
• Ability to work a minimum of 20 hours per week; weekend availability required.

Responsibilities

• Conduct research interviews with study participants by telephone.
• Use a Computer-Assisted Telephone Interviewing (CATI) system for all outreach.
• Follow standardized procedures and scripts verbatim to ensure study consistency across surveys.
• Enter survey responses into a database.
• Assist with other survey-related tasks as required.

Job description

Mathematica is seeking part-time Phone Project Assistants to work remotely for our Survey Operations Center, supporting national research projects.

You will conduct telephone interviews using CATI systems, follow scripts, and enter responses into a database, with weekend availability and a 20-hour minimum weekly commitment.

We offer an hourly starting pay of $17.20, with potential benefits and paid time off; background checks apply.