Remote Pharmacy Technician: Reconciliation & Outreach

Upperline Health Inc; Orlando, Northern (FL, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k) with company match

PTO

Parental leave

Job summary

Upperline Health Plus is seeking a full-time Remote Pharmacy Technician to support our clinical pharmacy program. You will conduct telephonic patient outreach, gather medication histories, and support medication adherence initiatives in a fully remote role.

Under the supervision of a licensed Pharmacist, you will focus on medication reconciliation, outreach, and quality gap closure while ensuring privacy and HIPAA compliance in a remote setting.

Qualifications

• Minimum of three (3) years of pharmacy technician experience.
• Strong understanding of pharmacy terminology, prescription medications, OTC products, and dietary supplements.

Responsibilities

• Conduct outbound telephone outreach to patients to obtain and verify medication histories.
• Conduct medication reconciliation and escalate discrepancies to the supervising Pharmacist.
• Promote medication adherence through patient outreach and refill reminders.
• Assist with quality measures gap closure and document outcomes in the EHR.
• Research medication copay assistance programs for pharmacist review.
• Collaborate with care team and pharmacies to coordinate medication-related needs.
• Maintain documentation in the EHR and generate routine reports.
• Ensure HIPAA compliance in a remote work environment.
• Perform other duties as assigned by the supervising Pharmacist.

Skills

Pharmacy tech experience

Medication reconciliation

Medication histories

HIPAA compliance

Telephonic outreach

Tools

Microsoft Office

Job description

Upperline Health Plus is seeking a full-time Remote Pharmacy Technician to support our clinical pharmacy program. You will conduct telephonic patient outreach, gather medication histories, and support medication adherence initiatives in a fully remote role.

Under the supervision of a licensed Pharmacist, you will focus on medication reconciliation, outreach, and quality gap closure while ensuring privacy and HIPAA compliance in a remote setting.