Remote Pharmacy Technician: Patient Care Data Specialist

ExactCare; Kentucky; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

Short-term disability

401(k)

Paid time off

Paid holidays

Voluntary benefits

Job summary

AnewHealth is seeking Pharmacy Technicians for our Patient Care Center of Excellence. This is a remote/office-based role in a fast-paced environment, handling phone-based communication with patients, doctors, and facilities to support pharmacy services.

You will process prescriptions, authorize transfers, and contribute to patient onboarding, while maintaining confidentiality and delivering high-quality customer service across our nationwide client base.

Qualifications

• High school diploma/GED.
• PTCB or NHA certification and maintain a current certificate.
• Must maintain a pharmacy technician registration with State Board of Pharmacy.

Responsibilities

• Providing an exceptional customer service experience each day in a phone based environment.
• Enter a high volume of data; processing prescription information with speed and accuracy.
• Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers.
• Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks.
• Working through current case queues to problem solve for patient care issues.
• Serving as a liaison between the clinical pharmacists and other medical professionals on patient’s behalf.
• Partner with technicians and pharmacists to ensure that new patients are successfully on-boarded to ExactCare.
• Maintaining patient records with strong attention to detail and confidentiality.

Skills

Phone-based work

Independent work

Self-motivated

Multiple software systems

Customer service

Drug knowledge

Pharmacy billing

Documentation & communication

Confidentiality

Critical thinking

Education

High school diploma/GED

PTCB/NHA certification

State Board registration

Job description

AnewHealth is seeking Pharmacy Technicians for our Patient Care Center of Excellence. This is a remote/office-based role in a fast-paced environment, handling phone-based communication with patients, doctors, and facilities to support pharmacy services.

You will process prescriptions, authorize transfers, and contribute to patient onboarding, while maintaining confidentiality and delivering high-quality customer service across our nationwide client base.