Remote Pharmacy Tech: Claims & Patient Care

Cardinal Health; Tallahassee (FL); À distance; USD 27 000 - 35 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

Health savings account

Flexible spending accounts

Disability coverage

Résumé du poste

Cardinal Health is seeking a Remote Pharmacy Technician to support retail pharmacy operations for public patients. The role requires 2-3 years of retail pharmacy experience and an active Florida license, with emphasis on accurate data entry and high-quality patient service.

Responsibilities include processing claims, handling prior authorizations, managing multiple queues, and conducting outbound patient outreach.

Qualifications

• High School diploma or GED required; 2-3 years of retail pharmacy experience preferred.
• Active Florida Pharmacy Technician License in good standing.
• Prior pharmacy customer service experience, including phone communication.
• Strong data entry skills with high accuracy and attention to detail.

Responsabilités

• Process prescription claims through insurance and troubleshoot rejected or unsuccessful claims.
• Support prior authorization workflows and coordinate with pharmacists, patients, providers, and insurance carriers as appropriate.
• Work across multiple pharmacy queues based on business needs, including prescription entry, insurance adjudication, copayment collection, order processing, and patient outreach.
• Provide professional and responsive customer service to patients by phone, including answering pharmacy-related questions, verifying information, assisting with orders and reorders, and resolving concerns.
• Make outbound patient calls as assigned, including outreach related to orders, copayments, and other pharmacy needs.
• Collect and accurately document patient copayment information and support invoice creation and order processing.
• Maintain accurate documentation and data entry across pharmacy systems.
• Protect confidential patient and prescription information and maintain compliance with HIPAA and applicable pharmacy procedures.
• Meet established productivity and quality expectations while maintaining a high level of accuracy.
• Communicate effectively with pharmacists, supervisors, and team members in a remote work environment.

Connaissances

Data entry accuracy

Customer service

Communication skills

Formation

High School diploma or GED

2-3 years retail pharmacy experience

Outils

Pharmacy software

HIPAA compliance knowledge

Description du poste

Cardinal Health is seeking a Remote Pharmacy Technician to support retail pharmacy operations for public patients. The role requires 2-3 years of retail pharmacy experience and an active Florida license, with emphasis on accurate data entry and high-quality patient service.

Responsibilities include processing claims, handling prior authorizations, managing multiple queues, and conducting outbound patient outreach.