Remote Pharmacy Technician II

Cardinal Health; United States; Remote; USD 27.000 - 35.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Zusammenfassung

The Remote Pharmacy Technician II at Cardinal Health delivers accurate prescription processing and exceptional customer service via phone. This role focuses on member support, order placement, and prescription adjudication without on-site dispensing.

Responsibilities include handling calls, assisting with questions and payments, communicating with prescribers, and ensuring compliance with regulatory procedures. Strong data entry and attention to detail are essential.

Qualifikationen

• 1–2 years of pharmacy technician experience preferred.
• High School diploma, GED or equivalent preferred.
• Active Florida Pharmacy Technician License in good standing.
• Retail pharmacy experience strongly preferred.
• Bilingual (Spanish/English) a plus.

Aufgaben

• Answer inbound and outbound calls daily from members, prescribers, and insurance companies.
• Assist new and existing members with order placement, prescription questions, and payment inquiries.
• Contact prescriber offices for clarifications, refills, and prescription needs.
• Accurately type prescription information into system workflows.
• Adjudicate prescriptions and resolve insurance-related issues.
• Route cases to Intake or other queues when appropriate.
• Work out of multiple queues and maintain productivity expectations.
• Maintain high attention to detail and ensure accuracy in all data entry.
• Follow all pharmacy regulations, policies, and internal procedures.

Kenntnisse

Pharmacy experience

Phone support

Prescription adjudication

Data entry

Ausbildung

High School diploma, GED or equivalent

Active Florida Pharmacy Technician License

Jobbeschreibung

What Retail Pharmacy contributes to Cardinal Health Pharmacy Operations is responsible for the safe, efficient, and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers. Retail Pharmacy is responsible for ensuring the correct and safe dispensing of prescription medications to the general public, in accordance with legal, ethical and professional guidelines; may also consult with and advise patients and physicians regarding prescribed and over-the-counter medications.

Job Summary

The Remote Pharmacy Technician II plays a key role in supporting our members through accurate prescription processing and exceptional customer service. This role focuses on phone‑based member support, order processing, and prescription adjudication with no physical dispensing, packing, or on‑site pharmacy work.

Responsibilities

• Answer inbound and outbound calls daily from members, prescribers, and insurance companies
• Assist new and existing members with order placement, prescription questions, and payment inquiries
• Contact prescriber offices for clarifications, refills, and prescription needs
• Accurately type prescription information into system workflows
• Adjudicate prescriptions and resolve insurance‑related issues
• Route cases to Intake or other queues when appropriate
• Work out of multiple queues and maintain productivity expectations
• Maintain high attention to detail and ensure accuracy in all data entry
• Follow all pharmacy regulations, policies, and internal procedures

Qualifications

• 1-2 years of pharmacy technician experience, preferred
• High School diploma, GED or equivalent, or equivalent work experience, preferred
• Active Florida Pharmacy Technician License, in good standing
• Retail pharmacy experience strongly preferred
• Bilingual (Spanish/English) is a plus

What is expected of you and others at this level

• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and/or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor

Benefits

• Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work‑Life resources
• Paid parental leave
• Healthy lifestyle programs

Compensation

Anticipated hourly range: $19.70 per hour - $25.29 per hour

Bonus eligible: No

Equal Opportunity Employer

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.