Remote Pharmacy Technician – Claims & Patient Care

Cardinal Health; Florida; Remote; USD 27,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability coverage (short/long term)

Job summary

Cardinal Health is seeking a remote Retail Pharmacy Technician to support prescription processing, insurance claims, and patient service. The role emphasizes accurate data entry, HIPAA compliance, and strong communication with pharmacists and patients.

Qualified candidates will have a High School Diploma or GED and an active Florida Pharmacy Technician License. Prior retail pharmacy customer service experience and comfortable working across multiple workflows are preferred.

Qualifications

• High school diploma or equivalent required; Pharmacy Technician license in Florida in good standing.
• Experience in retail pharmacy customer service and prescription data entry is preferred.
• Strong data accuracy, attention to detail, and ability to work in a remote environment.

Responsibilities

• Process prescription claims through insurance and troubleshoot denials.
• Assist with prior authorization workflows and coordinate with pharmacists, patients, providers, and insurers.
• Handle multiple pharmacy queues including entry, adjudication, copay collection, and order processing.
• Provide courteous patient service by phone, verify information, assist with orders and reorders, resolve issues.
• Make outbound calls for orders and copayments; document copay information and assist invoicing.
• Maintain accurate data entry across pharmacy systems and protect patient privacy (HIPAA).
• Maintain productivity and quality while communicating effectively in a remote setting.

Skills

Data entry

Attention to detail

Customer service

Phone support

Remote work communication

Education

High School Diploma or GED

Florida Pharmacy Technician license

Tools

Pharmacy software

Microsoft Office

Job description

Cardinal Health is seeking a remote Retail Pharmacy Technician to support prescription processing, insurance claims, and patient service. The role emphasizes accurate data entry, HIPAA compliance, and strong communication with pharmacists and patients.

Qualified candidates will have a High School Diploma or GED and an active Florida Pharmacy Technician License. Prior retail pharmacy customer service experience and comfortable working across multiple workflows are preferred.