Remote Pharmacy Technician II

Cardinal Health; Florida; Hybrid; USD 27,000 - 35,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health in the United States seeks a Remote Pharmacy Technician II to support members via phone-based prescription processing and adjudication. This role excludes physical dispensing and on-site pharmacy work, focusing on accuracy and customer service.

You will handle calls, assist with orders and eligibility, and ensure compliance with pharmacy regulations while maintaining high data-entry quality and efficiency.

Qualifications

• 1-2 years of pharmacy technician experience, preferred
• High School diploma, GED or equivalent, or equivalent work experience, preferred
• Active Florida Pharmacy Technician License, in good standing
• Retail pharmacy experience strongly preferred
• Bilingual (Spanish/English) is a plus

Responsibilities

• Answer inbound and outbound calls daily from members, prescribers, and insurance companies
• Assist new and existing members with order placement, prescription questions, and payment inquiries
• Contact prescriber offices for clarifications, refills, and prescription needs
• Accurately type prescription information into system workflows
• Adjudicate prescriptions and resolve insurance-related issues
• Route cases to Intake or other queues when appropriate
• Work out of multiple queues and maintain productivity expectations
• Maintain high attention to detail and ensure accuracy in all data entry
• Follow all pharmacy regulations, policies, and internal procedures

Skills

Phone-based support

Data entry accuracy

Prescription processing

Education

Active Florida Pharmacy Technician License

High School diploma or equivalent

Tools

Pharmacy software

Insurance adjudication systems

Job description

What Retail Pharmacy contributes to Cardinal Health

Pharmacy Operations is responsible for the safe, efficient, and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers.

Retail Pharmacy is responsible for ensuring the correct and safe dispensing of prescription medications to the general public, in accordance with legal, ethical and professional guidelines; may also consult with and advise patients and physicians regarding prescribed and over-the-counter medications.

Job Summary

The Remote Pharmacy Technician II plays a key role in supporting our members through accurate prescription processing and exceptional customer service. This role focuses on phone-based member support, order processing, and prescription adjudication with no physical dispensing, packing, or on-site pharmacy work.

Responsibilities

• Answer inbound and outbound calls daily from members, prescribers, and insurance companies
• Assist new and existing members with order placement, prescription questions, and payment inquiries
• Contact prescriber offices for clarifications, refills, and prescription needs
• Accurately type prescription information into system workflows
• Adjudicate prescriptions and resolve insurance-related issues
• Route cases to Intake or other queues when appropriate
• Work out of multiple queues and maintain productivity expectations
• Maintain high attention to detail and ensure accuracy in all data entry
• Follow all pharmacy regulations, policies, and internal procedures

Qualifications

• 1-2 years of pharmacy technician experience, preferred
• High School diploma, GED or equivalent, or equivalent work experience, preferred
• Active Florida Pharmacy Technician License, in good standing
• Retail pharmacy experience strongly preferred
• Bilingual (Spanish/English) is a plus

What is expected of you and others at this level

• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and/or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor

  Anticipated hourly range: $19.70 per hour - $25.29 per hour

  Bonus eligible: No

  Benefits

  Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

  Application window anticipated to close: 11/20/2026

  The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

  #LI-DP1

  Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.