Remote Pharmacy Systems Support Analyst

ScriptPro; United States; On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Health insurance

Paid Time Off

401(k) Retirement Plan with company match

Gym access

Job summary

A leading pharmacy technology firm located in the United States is seeking a Pharmacy Support Analyst. This remote role involves troubleshooting and maintaining systems while providing exceptional customer support. Candidates should have experience with Windows OS troubleshooting, networking, and knowledge of proprietary software. The compensation is $24.00 - $27.00 hourly, with benefits including health insurance and paid time off.

Qualifications

• 3+ years experience with Windows OS, networking, software, and hardware troubleshooting.
• Experience supporting proprietary software applications.
• Proficiency with remote support tools required.

Responsibilities

• Troubleshoot and maintain systems, applications, hardware, and peripherals.
• Conduct technical analysis and review of system performance.
• Interact with customers to provide support for inquiries and issues.

Skills

Windows OS troubleshooting

Networking

Software troubleshooting

Technical customer service

Analytical skills

SQL database knowledge

Communication skills

Education

Associate degree in computer science

Tools

BOMGAR

PCAnywhere

Windows Remote Desktop

Siebel

Job description

A leading pharmacy technology firm located in the United States is seeking a Pharmacy Support Analyst. This remote role involves troubleshooting and maintaining systems while providing exceptional customer support. Candidates should have experience with Windows OS troubleshooting, networking, and knowledge of proprietary software. The compensation is $24.00 - $27.00 hourly, with benefits including health insurance and paid time off.