Remote Pharmacy Support Specialist

AppleOne Employment Services; Atlanta (GA); Remote; USD 18,000 - 25,000; Full time

Benefits offered by this job

Company equipment provided

Direct hire

Job summary

AppleOne Employment Services is hiring a Remote Customer Service Representative to support customers with pharmacy-related questions in a fast-paced, 100% remote call center. This direct hire role includes company-provided equipment and the flexibility of working from home.

You will resolve inquiries about home delivery, prescription costs, benefits eligibility, and healthcare coverage, while documenting interactions and navigating multiple systems with accuracy and care.

Qualifications

• Minimum 1 year of customer service experience.
• Strong verbal communication, listening, and problem-solving skills.
• Ability to work independently from home and stay productive in a remote environment.
• Reliable internet connection required.

Responsibilities

• Assist customers with pharmacy-related questions, concerns, and service requests.
• Support inquiries related to home delivery services, prescription costs, benefits eligibility, and healthcare coverage.
• Provide accurate information while resolving customer issues in a professional and timely manner.
• Document customer interactions clearly and follow established procedures.
• Navigate multiple systems while maintaining strong attention to detail.
• Deliver excellent customer service in a remote call center environment.

Skills

Customer service

Remote work

Call center

Tools

CRM software

Job description

AppleOne Employment Services is hiring a Remote Customer Service Representative to support customers with pharmacy-related questions in a fast-paced, 100% remote call center. This direct hire role includes company-provided equipment and the flexibility of working from home.

You will resolve inquiries about home delivery, prescription costs, benefits eligibility, and healthcare coverage, while documenting interactions and navigating multiple systems with accuracy and care.