Remote Pharmacy Support Specialist | Flexible Hours

The Elitejob; United States; Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly wage

Health, dental, vision, and life insurance

401(k) with company match

Paid time off and sick leave

Employee discounts on products

Job summary

A leading healthcare company is seeking a Remote Customer Handling Assistant to join their team. This role involves assisting customers with pharmacy services and health benefits while providing exceptional service from home. Ideal candidates will have strong communication skills, customer service experience, and a focus on detail. The position offers flexibility in scheduling and various employee benefits, including health insurance and a 401(k) plan.

Qualifications

• 1+ year of customer service experience, preferably in a healthcare or pharmacy-related environment.
• Ability to work independently in a remote setting with minimal supervision.
• Knowledge of healthcare or pharmacy terminology preferred.

Responsibilities

• Respond promptly and professionally to incoming customer calls, chats, and emails.
• Handle inquiries about prescription refills and order status.
• Resolve customer concerns or complaints efficiently.

Skills

Excellent communication skills

Proficiency in using computers

Attention to detail

Customer-focused approach

Education

High School Diploma or GED

Associate or Bachelor's degree

Tools

CRM platforms

Online chat tools

Job description

A leading healthcare company is seeking a Remote Customer Handling Assistant to join their team. This role involves assisting customers with pharmacy services and health benefits while providing exceptional service from home. Ideal candidates will have strong communication skills, customer service experience, and a focus on detail. The position offers flexibility in scheduling and various employee benefits, including health insurance and a 401(k) plan.