Remote Pharmacy Service Rep — Specialty Care & Support

Aetna; Sacramento (CA); Remote; USD 28,000 - 55,000; Full time

Job summary

Aetna in Sacramento, CA is seeking a Pharmacy Service Representative to support patients on life-sustaining specialty therapy. You will coordinate new orders, renewals, verify benefits, obtain authorizations, and work with insurers and providers to resolve issues.

You will enter prescriptions into the pharmacy information system, assist with copays, and communicate with patients and internal teams to ensure timely fulfillment and clear, compassionate care in a fast-paced setting.

Qualifications

• Bachelor's degree required.
• Strong communication and phone skills.
• Ability to coordinate multiple tasks and timelines.

Responsibilities

• Provide telephone support to patients receiving life-sustaining specialty therapy.
• Coordinate and process new patient medication orders and renewals; verify benefits and obtain authorizations.
• Enter new or refill prescriptions into the Pharmacy Information System; assist with copays and insurance communications.
• Collaborate with insurers, healthcare providers and internal teams to resolve issues and ensure timely fulfillment.

Skills

Customer service

Communication

Education

Bachelor's degree

Tools

Pharmacy system

Job description

Aetna in Sacramento, CA is seeking a Pharmacy Service Representative to support patients on life-sustaining specialty therapy. You will coordinate new orders, renewals, verify benefits, obtain authorizations, and work with insurers and providers to resolve issues.

You will enter prescriptions into the pharmacy information system, assist with copays, and communicate with patients and internal teams to ensure timely fulfillment and clear, compassionate care in a fast-paced setting.