Remote Pharmacy Patient Support Rep – Specialty Pharmacy

UK HealthCare; Kentucky; Remote; USD 24,108 - 37,622; Part time

Job summary

A healthcare organization is hiring for an entry-level Pharmacy Patient Support Representative (On-Call) position. The role involves answering patient calls, documenting requests in the electronic health record, and providing outstanding customer support. Ideal candidates should have at least 2 years of experience, strong communication skills, and a high school diploma. The position offers a fully remote schedule.

Qualifications

• Minimum 2 years of related experience.
• Ability to work on a variable shift schedule.

Responsibilities

• Answer patient phone calls regarding refill requests.
• Accurately document and route calls in the EHR.
• Provide excellent customer service.
• Utilize problem-solving skills to address patient requests and concerns.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Tools

Electronic Health Record systems

Job description

A healthcare organization is hiring for an entry-level Pharmacy Patient Support Representative (On-Call) position. The role involves answering patient calls, documenting requests in the electronic health record, and providing outstanding customer support. Ideal candidates should have at least 2 years of experience, strong communication skills, and a high school diploma. The position offers a fully remote schedule.