Remote Specialty Pharmacy Technician - Patient Support

CenterWell Pharmacy; Arizona; Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Remote/Work at Home

Job summary

CenterWell Pharmacy is seeking a Specialty Operations Pharmacy Technician 2 to support Pharmacists and patients by triaging inbound calls for Specialty Rx medications. The role includes data entry, image scanning, and possible prescription entry, with telephonic support and adherence to defined processes. The position is remote, with 8-hour shifts Mon–Fri between 8:00 a.m.

and 11:00 p.m. EST. Requires active state license (Arizona), PTCB/ExCPT, 1+ year customer service, and strong data-entry

Qualifications

• Must hold an active Pharmacy Technician license in the state of residence (Ohio, Arizona, Texas or Florida).
• Certified by PTCB or through ExCPT.

Responsibilities

• Triages inbound phone calls for Specialty Rx medications and supports Pharmacists and patients.
• Performs administrative and initial data entry tasks including image scanning and order entry.
• Provides telephonic support to Pharmacists and patients while adhering to specialty processes.
• Works under minimal direction in a remote/work-at-home setting and prioritizes tasks within policy.

Skills

Active Pharmacy Technician license

PTCB or ExCPT certification

Customer service experience

Remote work capability

Communication skills

Tools

RxNova

CRM

ScriptMed

Job description

CenterWell Pharmacy is seeking a Specialty Operations Pharmacy Technician 2 to support Pharmacists and patients by triaging inbound calls for Specialty Rx medications. The role includes data entry, image scanning, and possible prescription entry, with telephonic support and adherence to defined processes. The position is remote, with 8-hour shifts Mon–Fri between 8:00 a.m.

and 11:00 p.m. EST. Requires active state license (Arizona), PTCB/ExCPT, 1+ year customer service, and strong data-entry