Remote Pharmacy Intake Specialist

American Oncology Network, Inc.; Fort Myers (FL); Remote; USD 22,000 - 42,000; Full time

Job summary

American Oncology Network, Inc. is seeking a remote Pharmacy Technician to handle data entry, patient communication, and help-desk coordination. The role will require documenting patient information accurately, navigating ONCO EMR, CPR+, and ORCA, and supporting the pharmacy team with timely responses to clinics and patients.

Responsibilities include order follow-up, HIPAA compliance, and contributing to a fast-paced, multi-site environment while maintaining high levels of customer service.

Qualifications

• High school education required.
• Active/unrestricted Pharmacy Technician license in the state of residence.
• Two years of specialty, retail, mail order, or hospital pharmacy experience.
• Ability to work remotely and manage multiple priorities.

Responsibilities

• Data entry and documentation of patient information in CPR+ and ORCA.
• Navigate ONCO EMR, CPR+ and ORCA in daily practice.
• Utilize pharmacy helpdesk tools to respond to tickets in Fresh Service.
• Follow up on orders and communicate status to patients and clinics.

Skills

Data entry

Customer service

Communication

Remote work

Education

High school diploma

Tools

CPR+

ONCO EMR

ORCA

Job description

American Oncology Network, Inc. is seeking a remote Pharmacy Technician to handle data entry, patient communication, and help-desk coordination. The role will require documenting patient information accurately, navigating ONCO EMR, CPR+, and ORCA, and supporting the pharmacy team with timely responses to clinics and patients.

Responsibilities include order follow-up, HIPAA compliance, and contributing to a fast-paced, multi-site environment while maintaining high levels of customer service.