Pharmacy Adherence Technician: Patient Outreach & Data Entry

American Oncology Network, Inc.; Fort Myers, Northern (FL, KY); Hybrid; USD 22,000 - 37,000; Full time

Job summary

American Oncology Network, Inc. is seeking a Pharmacy Adherence Technician in Fort Myers to schedule orders, document medication adherence, and support pharmacists in delivering timely patient care.

You will contact patients and providers, maintain accurate records, and help resolve prescription barriers while upholding HIPAA regulations. The role emphasizes data entry, insurance coordination, and collaboration with clinical staff in a fast-paced oncology pharmacy setting.

Qualifications

• High school diploma or GED required.
• Licensed pharmacy technician with state registration or PTCB certification.
• Minimum 3 years of licensed pharmacy technician experience preferred.

Responsibilities

• Schedule orders for delivery or pick-up and document updates in patient records.
• Make outbound/inbound calls to patients, caregivers, and healthcare professionals.
• Navigate EMR systems to verify therapy status and refill eligibility.
• Document discharge summaries and medication holds under pharmacist supervision.
• Ensure timely processing of pharmacy tasks and maintain HIPAA compliance.

Skills

Communication Skills

Interpersonal Effectiveness

Analysis & Critical Thinking

Time Management

Self-Management

Documentation

Customer Service

Remote Work Adaptability

Education

High school diploma or GED

Pharmacy Technician Certification (PTCB)

State registration as Pharmacy Technician

Tools

CPR+

ORCA

ONCO EMR

MS Office (Word/Excel/Outlook/PowerPoint)

Job description

American Oncology Network, Inc. is seeking a Pharmacy Adherence Technician in Fort Myers to schedule orders, document medication adherence, and support pharmacists in delivering timely patient care.

You will contact patients and providers, maintain accurate records, and help resolve prescription barriers while upholding HIPAA regulations. The role emphasizes data entry, insurance coordination, and collaboration with clinical staff in a fast-paced oncology pharmacy setting.